Books


Practical Tools for Continuous Improvement

Volume 1 - Problem Solving and Planning Tools

Edited by Jackie Graham, Ph.D. & Michael Cleary, Ph.D.

This volume contains tools that define, analyze, and resolve issues and help in planning efforts. Contents include:

  • Flow chart
  • Brainstorming
  • Cause-and-effect diagram
  • Nominal group technique
  • Force field analysis
  • Affinity diagram
  • Relations diagram
  • Systematic diagram
  • Process decision program chart
  • Arrow diagram
  • Matrix
  • Matrix data analysis

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$90

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Practical Tools for Continuous Improvement

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