PQ Systems - Quality eLine
>> In this issue:

Why do quality systems fail? Five factors that contribute to likely recalls

GAGEpack video tip: Dashboard

Quality Quiz: With a video!

Data in everyday life

Six Sigma and more

Bytes and pieces

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>> Software:

CHARTrunner Lean



Welcome to Quality eLine, a monthly summary of blog posts from PQ Systems, developers of software solutions and training services that help customers demonstrate proof of their quality performance.

The PQ Systems blog is your hub for industry quality news, case studies, information about product enhancements, and tips to enhance your software use. Have your say and exchange ideas in this interactive format.

Why do quality systems fail?
Five factors that contribute to likely recalls

When giant companies known for the quality of their products and services find themselves suddenly in the news with massive recall efforts—think Volkswagen, Toyota, John Deere, Craftsman, Chipotle, and others—the question arises: "What went wrong?" Before jumping to the conclusion that quality systems really don’t work (so why bother?), one must look to some of the reasons that established improvement efforts may fail.
>> Read more

GAGEpack video tip:

GAGEpack's powerful dashboard provides summary information about gage inventory, historical events, and projected workload for help in better decision making.
>> Watch the video

Quality Quiz:Professor Cleary
A classic quiz from Professor Cleary— and last month's winners!

To celebrate the life and work of Professor Cleary, we are featuring a classic quiz from our archives.

Winners of last month's quiz and a copy of Practical Tools for Continuous Improvement: Volume 1 are Marty Franck Usher (Precision Mfg, OR); Yijun Zhu (Rose-Hulman, IN); and Dianna Roberts (Honda Precision Parts, GA). Congratulations! For this month's quiz, and a chance to win a copy of Practical Tools for Continuous Improvement: Volume 1, submit your response by May 31.
>> Take the quiz

Data in everyday life:
Tequila exports

With Cinco de Mayo celebrated last week, it may be worth looking at the ingredients for celebratory drinks such as margaritas. This SQCpack chart reflects exports of tequila from Mexico since 1995.
Read more

David SchwinnSix Sigma and more:
Systems thinking

David Schwinn ruminates this month about the impact of various historical approaches to systems thinking, and the ways that a robust set of perspectives lead to process and system improvement.
>> Read more

Bytes and pieces:

  • 3-D printing saves production costs: Company has halved production costs for direct manufacturing customers in automotive and aerospace with 3D production.
  • Deming interview: Check out this rare 1984 full-length interview with W. Edwards Deming, part of the "Transformation of American Industry" project developed by Michael J. Cleary, Ph.D.,  and David and Carole Schwinn.

Current versions of software:

To determine the most recent version of your PQ Systems software products, call us at: (800) 777-5060. A customer care specialist will be pleased to help you. If there are later, more up-to-date versions, we will be able to get you up to speed immediately. You can also go to our website to check version updates at:

PQ Systems  |  Proof of quality.

PQ Systems, Inc.  |  210 B East Spring Valley Road, Dayton, OH 45458  |  800-777-3020

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