PQ Systems - Quality eLine
>> In this issue:

Reducing wait time: Can data analysis get your latte to you faster?

Reader survey

Quality Quiz: With a video!

Data in everyday life

Six Sigma and more

Bytes and pieces

>> Be social:

Visit our Quality Blog and Twitterfollow us on Twitter.

>> Sign up:

If you received this newsletter from a friend and want your own subscription to Quality eLine, click below.

Subscribe to Quality eLine

>> Software:

CHARTrunner Lean



Welcome to Quality eLine, a monthly summary of blog posts from PQ Systems, developers of software solutions and training services that help customers demonstrate proof of their quality performance.

The PQ Systems blog is your hub for industry quality news, case studies, information about product enhancements, and tips to enhance your software use. Have your say and exchange ideas in this interactive format.

Reducing wait time:
Can data analysis get your latte to you faster?

Can data analysis get your latte to you faster? Restaurants and coffee shops are discovering the power of process analysis in improving service and delighting customers.
>> Read more

Reader survey:
Social media

Here is a question for you to consider this month: What social media outlets do you use on a professional basis? Plus, see the results of last month's poll.
>> Take the poll

Quality Quiz:Professor Cleary
A classic quiz from Professor Cleary— and last month's winners!

To celebrate the life and work of Professor Cleary, we are featuring a classic quiz from our archives.

Winners of last month's quiz and a copy of Quality Quiz Classics are Bruce Newman (The Safariland Group); Richard Handfield (Bell Canada); and Stephen Burgin (Aallied Die Casting). Congratulations! For this month's quiz, and a chance to win a copy of Quality Quiz Classics, submit your response by May 29.
>> Take the quiz

Data in everyday life:

With Pick Strawberries Day coming up this month (May 20), you may be wondering where strawberries are produced. The top strawberry-producing countries are shown in SQCpack.
See chart

Six Sigma and more: David Schwinn
Quality 101

In a walk down memory lane, David Schwinn re-visits the seven-step improvement process and shows its continuing relevance.
>> Read more

Bytes and pieces:

  • Machine learning presentation: Steve Daum, software development manager for PQ Systems, Inc., will present a session related to the mechanics of drawing inferences from data sets and the model building approach used in machine learning. Title: How to train a tree.
  • Big data and retail: Monitoring customer data, from transactions and demographics to social media posts, has become big business. A huge volume of detailed data is available for analysis.
  • Quality and change management: The full value of any improvement initiative is realized only when it is complemented by a robust change management strategy to effectively manage the people side of the change throughout the course of improvement cycle.
  • New release: SQCpack is an easy and scalable SPC solution that includes all the tools you need to comply with critical quality standards, reduce variability, improve profitability, and reduce costs. Test-drive the newest release for 14 days.

Current versions of software:

To determine the most recent version of your PQ Systems software products, call us at: (800) 777-5060. A customer care specialist will be pleased to help you. If there are later, more up-to-date versions, we will be able to get you up to speed immediately. You can also go to our website to check version updates at:

PQ Systems  |  Proof of quality.

PQ Systems, Inc.  |  210 B East Spring Valley Road, Dayton, OH 45458  |  800-777-3020

Copyright 2015 PQ Systems, Inc. All rights reserved.