As a PQ Systems technical support analyst for over six years, Scott has responded to customers’ needs in manufacturing, service, and healthcare environments, providing one-on-one training in many cases and helping customers not only with technical challenges but with statistical issues as well, both by telephone and in onsite consultative visits. He works closely with the software development team to bring customer input to the design and enhancement of PQ Systems software products.
Scott is a PQ Systems seminar leader, with particular focus on GAGEpack one- and two-day training sessions. He has experience with other software programs as well, including SQCpack and CHARTrunner, and is prepared to offer training with those products.
Customers who attend quality exhibitions and conferences have benefited from Scott’s demonstrations of software products and ability to respond to questions about not only the software but also statistical applications.