Hanen Alkhafaji is a software developer for PQ Systems. She has a bachelor’s degree in computer science with a business concentration from Wright State University and has had the opportunity to put both her technical and business skills to use while working at Cox Ohio Publishing and NCR Corporation. Since joining PQ Systems, Hanen has been a major contributor to, as well as a team leader for PQ’s Statistical software products and she oversees and mentors PQ’s software development interns. She is active in the Dayton .NET Developers group where she serves on the board. She has presented at several events, including the 2014 Ohio Cooperative Education Association Annual Conference. In 2015, Hanen was named by the Ohio Academy of Science as one of 58 “Believe in Ohio” STEM Exemplars, she was one of only two Daytonians so named. Hanen is also the winner of the Technology First – 2014 Emerging Leader Award, given for her positive influence on the local IT community.
Derek Benson, PQ Systems technical support manager and lead trainer for Quality Workbench products, holds a bachelor’s degree in business from Ashford University. In his role as a member of the PQ Systems training team, he provides both on-site and remote assistance to customers around the globe. He brings a background of technical experience to his support role, and leads seminar and webinar training for new and practiced software customers. Recent consultancy clients include Amsted Rail, Timet, Grote Industries, and Continental Structural Plastics.
Barbara A. Cleary, Ph.D., is Vice President PR & Publications for PQ Systems. She is an author of four books on quality published by ASQ Quality Press, Milwaukee: Orchestrating Learning with Quality (with David Langford), Tools and Techniques to Inspire Classroom Learning, Thinking Tools for Kids, and Claire Anne and the Talking Hat as well as two history books. She has authored articles in professional journals, including English Journal, Quality Digest, Quality, and Quality Progress, and has given presentations at the ASQ Quality Congress, the National Governors’ Conference on Education, Calidad en la Educacion conference (Mexico), the Alberta Quality Conference, the Ohio Association of Independent Schools, and others.
M. Stephen Daum is director of development for PQ Systems. Prior to assuming responsibility for development, Steve was the lead programmer on PQ’s statistical software products—a position he took in 1985. Steve has more than 20 years of experience with control charts and control charting software and has shared that experience through presentations, training, and educational sessions for organizations throughout the U.S., England, and South Africa.
Eric Gasper brings a rich background of technical and business analysis, web development, consulting, and team leadership to his role as trainer-consultant for PQ Systems. Experience in laboratory and office environments has given him a unique perspective on a variety of technical problems as well as insight into customers’ unique challenges. Eric holds a bachelor’s degree in management information systems from the University of Dayton, where he garnered experience with the university’s famed Research Institute prior to entering the work force as a business analyst and development specialist in pharmaceuticals for a major consulting company.
In his role at PQ Systems, he has led regularly-scheduled technical seminars, offered a gage R&R workshop at the 2013 and 2014 Inspection Division Conference sponsored by the American Society for Quality (ASQ), and presented a session on "Better Gage Management" at the 2013 Quality EXPO. Recent consultancy clients include Harley Davidson, Alcoa Howmet, DANA Corporation, Crown Cork & Seal, Eaton, Carpenter Technology, Spraying Systems, and Whirlpool.
Matt Savage is currently Technical Services and Product Manager for PQ Systems. A former managing director for PQ Systems Europe, he is an experienced consultant to organizations that want to utilize the power of data analysis to improve processes and enhance profitability. He has worked extensively with technical advisory teams and has provided on-site consulting and training in statistical process control and SQCpack applications for a variety of organizations representing manufacturing, health care, and service organizations in this country and abroad.
A graduate of the University of Cincinnati, Savage earned a master's degree from Wright State University. Recent consultancy clients include Goodrich, Subaru, DuPont, TRW, Quaker Chemical, Thyssen Krupp Steel, and Henry County Hospital.