Books and videos

These are books and videos available from the PQ Systems headquarters office in Dayton, OH.

For volume discounts, call PQ Systems at 800-777-3020 or 937-813-4700.

Practical Tools for Continuous Improvement

Practical Tools for Continuous Improvement
Volume 1: Statistical Tools

Edited by Jackie Graham, Ph.D. & Michael Cleary, Ph.D.
$49.95

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This volume contains tools for data collection and data analysis. Contents include:

  • Operational definition
  • Sampling
  • Check sheet
  • Run chart
  • X-bar and R control chart
  • X-MR control chart
  • np-control chart
  • p-control chart
  • c-control chart
  • u-control chart
  • Control chart interpretation
  • Histogram
  • Capability
  • Scatter diagram
  • Pareto diagram

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Practical Tools for Continuous Improvement
Volume 2: Problem-solving and Planning Tools

Edited by Jackie Graham, Ph.D. & Michael Cleary, Ph.D.
$49.95

Order Total Quality Tools for Health Care

This volume contains tools that define, analyze, and resolve issues and help in planning efforts. Contents include:

  • Flow chart
  • Brainstorming
  • Cause-and-effect diagram
  • Nominal group technique
  • Force field analysis
  • Affinity diagram
  • Relations diagram
  • Systematic diagram
  • Process decision program chart
  • Arrow diagram
  • Matrix
  • Matrix data analysis

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Practical Tools for Continuous Improvement
Volumes 1 & 2

Edited by Jackie Graham, Ph.D. & Michael Cleary, Ph.D.
Order both and save!

Practical Tools for Continuous Improvement

Buy both Practical Tools books and save.

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Practical Tools for Healthcare Quality

Practical Tools for Healthcare Quality
(Second Edition)

Edited by Sandra K. Murray & Byron Murray
$49.95

Practical Tools for Healthcare Quality (Second Edition)

Revised and expanded! Data gathering/analysis tools with examples from the healthcare industry.

This book is available in two different types of binding:

Practical Tools for Healthcare Quality (Second Edition)

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Practical Tools for Healthcare Quality
(First Edition)

Edited by Sandra K. Murray & Byron Murray
$49.95 $9.99
Closeout Sale Price
Limited Copies Available

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Data gathering/analysis tools with examples from the healthcare industry.

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Pocket Tools

Pocket Tools
$14.95

Order Practical Tools for Continuous Improvement Volume 1 Statistical Tools

Pocket Tools, a compact collection of more than 20 quality tools with an explanation of each tool, how it is made, and how it is used in a quality improvement setting.

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Total Quality Transformation (TQT)

"The TQT training materials are the very best set of tools we have found for the facilitation of our training program."
- Zale Maxwell, Ohio University-Lancaster

Team Skills
$25.00

Order Practical Tools for Continuous Improvement Volume 1 Statistical Tools

Preparation for working in teams.

TQT combines the theory, process, and tools necessary for quality. From strategic planning to continuous improvement, TQT features a hands-on methodical approach that applies to all levels of the organization so that everyone is involved in the transformation. It provides a roadmap to successful quality improvement with an emphasis on standardization and customer focus as required by Six Sigma, ISO 9000, QS 9000, and Baldrige.

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Foundations of Quality
$20.00

Foundations of Quality

Foundations of Quality provides participants with an overview of the theory and process of continuous quality improvement. Contents include:

  • The Customer Principle
  • The Systems Principle
  • The Variation Principle
  • The Knowledge Principle
  • The Planned Change Principle
    -System Improvement
    -System Alignment
    -System Design
    -Strategic Quality Planning
  • The People Principle

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Quality Quiz Classics

Quality Quiz Classics
$79.00

Quality Quiz Classics

DVD Video

Presented by Professor Michael Cleary, Ph.D.

If you’ve enjoyed meeting Jack D. Ripper, Awana Gohome, and the other sometimes-bumbling quality professionals who inhabit Professor Cleary’s monthly quizzes that have appeared in Quality eLine, here’s your chance to review some of the best of these columns, to expand your understanding of key statistical process control concepts, and to clarify the next steps in your quality improvement efforts.

Quality Quiz Classics introduces SPC concepts by showing them in action—perhaps with a hapless subject who uses the wrong control chart for the data that he or she wants to analyze—and in conjunction with other tools for process improvement. It organizes published quizzes around central concepts including:

Descriptive Statistics

  • Central location
  • Variation
  • Shape (skewness)
  • Shape (kurtosis)
  • Coefficient of variation
  • Chi-squared

Process Capability Analysis

  • How to determine capability
  • Determining the % out of spec
  • Interpretation of Cp
  • Interpretation of Cpk
  • Capability and normalcy

Control Charts

  • Calculating mean
  • Calculating control limits
  • Being in control
  • Runs above X-bar-bar
  • Runs below X-bar-bar
  • Runs below R-bar
  • X-bars too close to process average
  • X-bars too close to control limits
  • Runs up           
  • P-charts           

Hypothesis Testing

  • Difference between means
  • One-way analysis of variance
  • Two-way analysis of variance

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