These two 75-minute webinars will teach you how to create and interpret variables control charts and unravel the mysteries that surround process capability and performance indices. The webinars will answer these questions and more:

• How is Cpk calculated?
• What can I do to improve Cpk?
• How can I have a “good” Cpk number yet have a product out of spec?
• What is the difference between Cpk and Ppk?
• How do I calculate Cpk with only one specification?
• What are Cp and Pp and how are they calculated?
• How should non-normal distributions be handled for capability analysis?

Download info in PDF format

Who should attend

Anyone who will be using SPC methods or interpreting the results should attend these webinars. Each webinar participant will be awarded .1 CEU credits per day for a total of .2 CEU credits for both days.

Webinar contents

Day 1:

• What is capability analysis?
• Control charts and capability analysis
• Control chart review
• Process control vs. process capability
• Purpose of a capability study
• Types of capability studies
• Types of capability indices
• Mathematical definitions

Day 2:

• When to use a capability study
• How capability analysis is performed
• Interpreting study results
• Capability analysis with non-normal data

Coming to your desk soon!

You can participate in this course right from your desk! There's no travel required. Or, use a computer in a conference room, and have your colleagues join you, all for one low registration fee.

SPC expertise from the trainers

Matthew J. Savage

Webinar dates

February 16-17, 2012
11:00 am - 12:15 pm ET (both days)

Please register at least 24 hours prior to the webinar to ensure your seat.

Cost

$249 per participant workstation

Call 1-800-777-3020 to register or for more upcoming dates.