Quality Advisor℠

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Additional resources

Recommended websites

ASQ - American Society of Quality site offers quality resources and information. Also visit ASQ's magazine Quality Progress online.

Institute for Healthcare Improvement (IHI) - The Institute for Healthcare Improvement offers resources and services to help healthcare organizations make dramatic and long-lasting improvements that enhance clinical outcomes and reduce costs.

iSixSigma - Quality resources for achieving Six Sigma results, this site includes articles and discussion forums.

Obelis European Authorized Representative Center - Obelis European Authorized Representative Center (O.E.A.R.C.) provides CE Marking regulatory compliance consulting to manufacturers worldwide, in accordance with European Directives. Our high quality compliance solutions, proven by our ISO 9002 certification, include Commercial, Regulatory, Administrative, and Market Development Services through our Brussels, Belgium headquarters. Our worldwide regulatory solutions are provided through our global and professional One Link One Solution™ Network.

Qserve Consultancy - Provides coordinated European and American regulatory and quality strategic planning, guidance and implementation from design and development through to market launch, including all regulatory documentation and submissions, to medical device companies worldwide.

Quality Digest - The online edition of Quality Digest magazine offers articles, news, and resources.

Quality Magazine - Quality Magazine's online edition offers articles and a reader forum.

Resource Engineering - In the northeastern United States, contact Resource Engineering to purchase PQ Systems software.

SPC Press - SPC press and Statistical Process Controls, Inc. specialize in statistical tools for understanding and using data. They offer public and in-house seminars, consulting, implementation assistance, books, videos, training aids, and specialty items.

Statistics.com - Statistics.com offers a comprehensive directory of links to statistical data, statistics discussion boards, and job listings.

SixSigma.us - SixSigma.us Provider of Six Sigma and Lean Flow statistically based process improvement services

MicroRidge - Hardware and software solutions for RS232 and network data acquisition. Products include our line of gage interfaces and software keyboard wedges.

Potential Solutions and Associates - Potential Solutions provides continuous improvement training, leadership development, and human resource services.

Tal Technologies - Tal Technologies offers RS232 data acquisition software, serial and TCP/IP communications software, barcode software, bar code ActiveX, bar-code generating DLLs and RS-232 Boards.

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Recommended books & reference materials

Advanced Topics in Statistical Process Control
Wheeler, Donald J., Knoxville, TN: SPC Press, Inc., 1990.

Deployment Flow Charting
Tribus, Myron. Los Angeles: Quality and Productivity, Inc., 1989.

Elementary Business Statistics: The Modern Approach
Freund, John E., Perles, Benjamin M. and Williams, Frank J. Englewood Cliffs, NJ: Prentice-Hall, 1988.

Evaluating the Measurement Process
Wheeler, Donald J. and Lyday, Richard W. Knoxville, TN. SPC Press, Inc. 1984.

Guide to Quality Control
Ishikawa, Kaoru. Tokyo, Japan: Asian Productivity Organization, 1982.

Hoshin Planning: The Developmental Approach
King, Bob. Lawrence, MA: GOAL/QPC, 1989.

Management for Quality Improvement: The Seven New QC Tools
Mizuno, Shigeru. Cambridge: Productivity Press, 1988.

Orchestrating Learning with Quality
Langford, David P. and Cleary, Barbara A., Ph.D. Milwaukee, WI: ASQ Quality Press, 1995.

Out of the Crisis
Deming, W. Edwards. Cambridge: Massachusetts Institute of Technology, 1989.

Planning for Quality, Productivity, and Competitive Position
Gitlow, Howard and Process Management International, Inc. Homewood, IL: Dow Jones-Irwin, 1990.

Practical Tools for Continuous Improvement
Cleary, Michael J. and Graham, Jacqueline D. Dayton, OH: PQ Systems, Inc., 2000.

Practical Tools for Healthcare Quality
Murray, O. Byron and Murray, Sandra K. Dayton, OH: PQ Systems, Inc., 2002.

Process Control, Capability and Improvement
International Business Machine Corporation. Southbury, CT: The IBM Quality Institute, 1984.

Quality Control and Industrial Statistics
Duncan, Acheson J. Homewood, IL: Irwin, 1974.

Statistical Methods for Quality Improvement
Kume, Hitoshi. Tokyo, Japan: Association for Overseas Technical Scholarship, 1988.

Statistical Process Control
Chrysler Corporation, Ford Motor Company, and General Motors Corporation. A.I.A.G. 1995.

Statistical Quality Control Handbook
Small, Bonnie S. et al. Indianapolis, IN: AT & T Technologies, 1985.

Statistical Quality Control Handbook
Western Electric Handbook Committee. Indianapolis IN: AT & T Technologies, 1985 printing.

Statistical Quality Control
Grant, Eugene T. and Leavenworth, Richard S. New York: McGraw-Hill, 1980.

The Deming Dimension
Neave, Henry R. Knoxville, TN: SPC Press, Inc. 1990.

The Deming Guide to Quality and Competitive Position
Gitlow, Howard, and Gitlow, Shelly. Engelwood Cliffs, NJ: Prentice-Hall, 1987.

The Deming Route to Quality and Productivity
Scherkenbach, William. Rockville, MD: Mercury, 1988.

The Memory Jogger Plus
Brassard, Michael. Methuen, MA: GOAL/QPC, 1989.

The New Economics
Deming, W. Edwards. Cambridge: Massachusetts Institute of Technology, 1994.

The Team Handbook
Scholtes, Peter R. Madison, WI: Joiner Associates, Inc., 1989.

Thinking Tools for Kids : An Activity Book for Classroom Learning
Cleary, Barbara A., Ph.D. and Duncan, Sally J. Milwaukee, WI: ASQ Quality Press, 1997.

Tools and Methods for the Improvement of Quality
Gitlow, Howard, Gitlow, Shelly, Oppenheim, Alan, and Oppenheim, Rosa. Boston, MA: Irwin, 1989.

Tools and Techniques to Inspire Classroom Learning
Cleary, Barbara A., Ph.D. and Duncan, Sally J. Milwaukee, WI: ASQ Quality Press, 1999.

Understanding Statistical Process Control
Chambers, David S. and Wheeler, Donald J. Knoxville, TN: Statistical Process Controls. Inc., 1992.

Understanding Variation: The Key to Managing Chaos
Wheeler, Donald J. Knoxville, TN, SPC Press, Inc.1993.

What is Total Quality Control? The Japanese Way
Ishikawa, Kaoru and Lu, David J. Engelwood Cliffs, NJ.: Prentice-Hall, 1985.