Ten questions to ask before you select gage management software

We all know that making a business purchasing decision generally involves a far more complex process than simply picking a flavor of ice cream or a brand of detergent. This may be especially true in considering the purchase of gage management software, which demands an understanding not only of complex calibration processes but also of specific standards that may be required and needs that must be met.

As you begin to consider purchasing gage management software, either to replace an existing system or to initiate this electronic process for maintenance of calibration equipment, here are some questions to ask:

  1. What kind of requirements does the company currently have, including those for calibration scheduling?

    Understanding current needs is a good place to start, since you know how things work now.

  2. What future needs can be anticipated?

    These may include gage R&R, email alerting, etc. You don’t want to outgrow the software as your needs expand.

  3. Do we need a stand-alone system, or will multiple stations be needed for access to the program?

    You will want to make the program available to those who will need to use it.

  4. What features are available in gage management software that fits our budget?

    Be sure you are getting the greatest number of features in the software you can afford.

  5. What kind of follow-up help is available (help guides, application support, phone accessibility, competence of help team)?

    Check the developer’s website and call its application support line to get a clear picture of how your needs will be addressed.

  6. Is training available for the program?

    The program may be easy to use, but training—as webinars, through knowledge bases, or in public seminars--can streamline processes and offer tips for getting the most out of the software.

  7. Is maintenance support, including updates and new releases, provided?

    Look down the road a ways. You will not want to make multiple investments if they can be avoided.

  8. Will industry auditors accept the outcomes from this package?

    Check with ISO and other certifying agencies to make sure that this program will support your certification requirements.

  9. What gage management solutions are recommended by our customers and by those companies whom we supply with our output?

    Word of mouth can offer powerful testimony, both positive and negative.

  10. What kinds of information and reports are available to help management make decisions about selecting a gage management system?

    Those who are making the purchase decision are not always the ones who will be using the software.

The decision process may seem overwhelming, but with the right questions and adequate testing of products that are considered—perhaps through free trial offers—will help to assure that that decision is the right one, and that the software program you select is really the solution you are seeking.

Five reasons to select GAGEpack as your gage management solution:

  1. A solution that has been created by professional developers utilizes the latest development technology and technique.

    Unlike “homegrown” products, where the developers may have other responsibilities, gage management software solutions such as GAGEpack are the product of concentrated attention by developers whose sole purpose is to create a state-of-the-art outcome for customers.

  2. Databases associated with the software have also been designed with an understanding of appropriate technology that renders access to gage records predictable and consistent.

    Nothing has been jerry-rigged to make connections with the software, and database records are up to date and accurate. Installation is easy enough that the IT team doesn’t have to be called in to install the new product.

  3. PQ Systems prides itself on its ongoing, readily available and professional application support team.

    support is provided by knowledgeable staff members who answer their phones and give in-person help without the aggravation of dial-one, dial-two, dial-ten access.

  4. PQ Systems has been in the business of developing quality software solutions for more than 30 years and is not likely to disappear after you purchase.

    A homegrown software product, on the other hand, may find that its developers have left the company and are not available either to fix bugs that appear in the product or to provide application support when needed.

  5. Industry standards, including ISO and other requirements, sometimes change or undergo revision.

    PQ Systems keeps pace with these standards and its software products reflect an understanding of requirements for industry-based standards and registrations.