"Your help desk is very important to me because they help get me on track so that I can get the statistical data that I need quickly. Thanks for having your guys available when I need them."
Harold Faust
Penreco
Technical support is included with all current maintenance agreements. To contact PQ Systems for technical support:
North and South America
Contact our US office at: 800-777-5060 or 937-885-2255 or support@pqsystems.comEurope or Africa
Contact our UK office at: 01704 871465 or tech@pqsys.demon.co.ukAustralia or Asia
Contact our Australia office at: 03-9770-1960 or support@pqsystems.com.au
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CHARTrunner support resources
Renewing your CHARTrunner maintenance will ensure your continued access to benefits.
Download updates for your copy of CHARTrunner.
Visit the PQ Systems Technical Support Knowledge Base for helpful articles about our software.
>> Submit an enhancement suggestion
Submit suggestions to improve CHARTrunner by filling out and submitting the enhancement suggestion form.
Learn more about the Microsoft Data Access Components (MDAC) that both CHARTrunner and SQCpack use to gain access to data for charting.
SQCpack and CHARTrunner share some components. If you use both programs, you will need to synchronize them.
>> Training
PQ Systems offers different training options to help you get the most out of CHARTrunner.
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CHARTrunner user guide
| Download user guide (PDF) |