Renewing your CHARTrunner maintenance will ensure your continued access to the following great benefits:
- Free software updates via download or CD
- Access to our legendary technical support
- Free subscription to Quality eLine
- Peace of mind
Software upgrades
CHARTrunner continues to evolve with suggestions from customers like you. Renewing your maintenance plan gives you access to 12 months of updates that include new features, improved usability, and compliance with the latest regulations from ISO 9000, JCAHO, FDA, and other regulatory bodies. Click for the latest release.
Legendary support
Our legendary support has kept customers coming back for more than 20 years. Renewing your maintenance plan will provide you access to our professional support staff and expert statisticians. Via a toll-free number, you can get software and statistical application help.
Quality eLine
Quality eLine is our highly-acclaimed monthly electronic newsletter offering tips and techniques to enhance your software use and make your day-to-day work easier. Quality eLine includes Professor Cleary’s popular and always-entertaining Quality Quiz. Renewing CHARTrunner maintenance will ensure you don’t miss one monthly issue. Visit the eLine archive page to view past editions.
Peace of mind
If your team depends on CHARTrunner for its improvement charting, having a guaranteed direct line of contact to a committed support team offers priceless peace of mind, especially during an audit or survey. Renewing your maintenance plan ensures that the privileges of CHARTrunner maintenance continue uninterrupted.
Renew your maintenance agreement today.
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One-year maintenance agreement
$245
Includes technical support and product upgrades during the length of the agreement. The first year is included with every CHARTrunner purchase.
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For international pricing, click here.
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"Thanks very much! You helped me a lot and now I see the power of CHARTrunner."
Jeff Tseng,
CoAdna Photonics,Inc.
"Your help desk is very important to me because they help get me on track so that I can get the statistical data that I need quickly. Thanks for having your guys available when I need them."
Harold Faust
Penreco
"Here’s a quick list of what I like about your Tech Support:
- Usually get right through to a person and a person who can help me at that.
- When I do leave a voicemail message, I get a very prompt call back from a technician.
- You do a good job of logging previous calls and issue so I don’t have to repeat all the same stuff to the next person.
- You are very responsive to issue reports. There is very prompt turnaround between report of the issue and a solution.
- You obviously have a very good communication and issue logging system between Tech Support and Development where issues/requests are properly logged, assigned, and addressed. This is no small task.
- The staff is friendly and eager to help."
John Phillips
Agilent Technologies
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