GN: Link to Chart Images from PowerPoint
Revision Date: 2010-01-22 Problem: I have PowerPoint slides that display many different CHARTrunner or SQCpack chart images. It is a lot of work to update all the chart images in my PowerPoint slides before I make my next presentation. Is there any way to make this process easier? Solution:You ...
- GN: PqLicenseMrg.exe Installation Error
Problem: While installing various PQ Systems software such as CHARTrunner or SQCpack the installation will stop and display an error similar to “Error reading from file: C:\....\PqLicenseMrg.exe” Solution: This error often appears because an anti-virus program such as “AVG̶ ...
- GN: General guidelines for sending e-mail via an SMTP server using PQ software products
Revision Date: 2009-05-21 Problem: You need to specify SMTP e-mail server information in order to send e-mail using PQ Systems products like GAGEpack, SQCpack and CHARTrunner. Solution: GAGEpack, CHARTrunner and SQCpack use SMTP (Simple Mail Transfer Protocol) to send e-mail messages. SMTP send ...
- GN: MDAC Information
Revision Date: 2007-03-29 Both CHARTrunner and SQCpack use Microsoft Data Access Components (MDAC) in order to access database data. Microsoft includes MDAC as part of the operating system in Windows ME and higher. Versions of Windows prior to Windows ME (e.g. 95, 98, and NT) may have a versio ...
- GN: How to do an Unattended Install or Uninstall of a PQ Systems product
Revision Date: 2007-12-07 Problem: How do I perform an unattended (or silent) install or uninstall of a PQ System product? Solution: The install for PQ Systems products is created using InstallAware. Older versions of PQ product installs used InstallShield - the following information does not ...
- GN: Couldn't update; currently locked - error on Netware
Revision Date: 2005-12-13 Problem: The following error was reported by a GAGEpack customer who had a GAGEpack database (which is a Microsoft Access database) on a Novell Netware shared drive: Couldn't update; currently locked Solution: This error message could occur with any PQ product that op ...
- GN: Cannot Read License File due to Data Execution Protection (DEP)
Revision Date: 2005-10-10 Problem: When I attempt to run a PQ application I get the following error: "Error reading license file: LicenseFileName.L32" Background: This error can be caused by having Data Execution Prevention (DEP) enabled for all programs on your computer. Data execution preven ...
- GN - Using the PQ Application Cleaner Utility
Revision Date: 2007-03-29 Problem: In order to remove files that may be left over from a failed uninstallation of a PQ product on your computer you may be asked by PQ Systems to download, install and run the PQ Application Cleaner utility program. This utility is used to remove files and regist ...
- GN - Permissions for the PQ Systems registry key
Revision Date: 2006-08-14 Problem: Some PQ Systems products, such as CHARTrunner and SQCpack, store program settings and preferences in the registry. Preferences that apply to all users are stored in a child key of the following registry key: HKEY_LOCAL_MACHINE\SOFTWARE\PQ Systems On Windows 2 ...
- GN: Using the PQ Application Information Utility
Revision Date: 2005-11-16 Problem: In order to help in diagnosing a software problem on your computer you may be asked by PQ Systems to download, install and run the PQ Application Information utility program. This utility gathers diagnostic information about specific files and ActiveX component ...
- GN: Using Dependency Walker to Diagnose ActiveX Component Registration Problems
Revision Date: 2005-11-02 Problem: Sometimes an ActiveX software component will not install, register, or work properly on a specific computer. Symptoms of this problem can include: 1. An error message that refers to one or more files that did not self-register properly during the product insta ...
- GN: DAO360.DLL or DAO350.DLL Improperly Installed to Root of Drive on Windows XP
Revision Date: 2005-09-06 Problem: The DAO360.DLL or DAO350.DLL file is incorrectly installed to the root of the drive rather than to "C:\Program Files\Common Files\Microsoft Shared\DAO". This only occurs when the target computer is running Windows XP. Solution: PQ Systems product inst ...
