PQ Systems - Quality eLine
>> In this issue:

The capability index dilemma: Cpk, Ppk, or Cpm?

Reader survey

Quality Quiz: With a video!

Data in everyday life

Six Sigma and more

Bytes and pieces

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>> Software:

CHARTrunner Lean



Quality Gamebox


Welcome to Quality eLine, a monthly summary of blog posts from PQ Systems, developers of software solutions and training services that help customers demonstrate proof of their quality performance.

The PQ Systems blog is your hub for industry quality news, case studies, information about product enhancements, and tips to enhance your software use. Have your say and exchange ideas in this interactive format.

The capability index dilemma:
Cpk, Ppk, or Cpm?

Lori, one of our customers, phoned to ask if Cpk is the best statistic to use in a process that slits metal to exacting widths. As a technical support analyst, I too wondered what index would be best suited for her application. Perhaps Cpk, Ppk, Cpm, or some other index offers the best means of reporting the capability of her product or process.
>> Read more

Reader survey:
Researching work-related purchases

Here is a question for you to consider this month: What sources do you use for researching work-related purchases? Plus, see the results of last month's poll.
>> Take the poll

Thanks to everyone that visited our booths at the Quality Expo, AIAG 2013 Quality Summit, and Sensors and Instrumentation.
A special congratulations to Richard Pirino of Brentwood Industries! He was the winner of the Harley Davidson backpack we gave away at the AIAG Quality Summit.

uality Quiz:Professor Cleary
Another quiz from Professor Cleary— and last month's winners!

Winners of last month's quiz and a copy of Quality Gamebox are Marianna Charles (Paper-Pak Industries); Tom Leab (Plasan USA Inc.); Dale Sahota (Optima Manufacturing, Inc.). Congratulations! For this month's quiz, and a chance to win a copy of Quality Gamebox, submit your response by October 25 to be entered in the drawing.
>> Take the quiz

Data in everyday life:
International Internet Day

International Internet Day is celebrated worldwide every year on October 29, to commemorate the first electronic message transferred from one computer to another in 1969. This CHARTrunner Lean chart indicates the percentages of internet users by continent.
See chart

Six Sigma and more: David Schwinn
Try telling the truth

David Schwinn addresses the process of getting to "the truth, the whole truth, and nothing but the truth" when it comes to using data.
>> Read more

Bytes and pieces:

  • Quality pioneer dies: Eiji Toyoda, who pioneered modern manufacturing techniques and promoted quality in Toyota automobiles, died September 17, at 100 years old. Copying the quality management techniques of Ford Motor Company, he brought continuous improvement based on W. Edwards Demings' principles to the Japanese automaker.
  • New source for oil? This amazing video demonstrates Japanese ingenuity in a process to convert plastics--containers, bags, and other forms--to a usable petroleum fuel.

Current versions of software:

To determine the most recent version of your PQ Systems software products (CHARTrunner Lean, GAGEpack, and SQCpack), call us at: (800) 777-5060. A customer care specialist will be pleased to help you. If there are later, more up-to-date versions, we will be able to get you up to speed immediately. You can also go to our website to check version updates at:

PQ Systems  |  Proof of quality.

PQ Systems, Inc.  |  210 B East Spring Valley Road, Dayton, OH 45458  |  800-777-3020

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