PQ Systems - Quality eLine
>> In this issue:

Tackling special causes

Reader survey

Quality Quiz: With a video!

Data in everyday life

Six Sigma

Bytes and pieces

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>> Software:

CHARTrunner Lean





Quality Gamebox


Welcome to Quality eLine, a monthly summary of blog posts from PQ Systems, developers of software solutions and training services that help customers demonstrate proof of their quality performance.

The PQ Systems blog is your hub for industry quality news, case studies, information about product enhancements, and tips to enhance your software use. Have your say and exchange ideas in this new interactive format.

Tackling special causes

Do you have data that's an anomaly or special cause that you want to exclude from your analysis? Do you want the ability to temporarily exclude certain data from your data set analysis? Special causes and outlying data can occur in any data collection process, learn how to easily handle these situations.
>> Read more

Reader survey:
Quality improvement barriers

The first step to overcoming barriers to quality improvement is to understand and identify them. Many companies face challenges and barriers to quality, what are yours? Plus, see the results of last month's poll.
>> Take the poll

Quality Quiz:Professor Cleary
Another quiz from Professor Cleary— and last month's winners!

Winners of last month's quiz and a copy of Quality Gamebox are Judy Barker (L-3 Communications); Maryl Baruch (Sonoco); Brian Patterson (Presbyterian Healthcare Services); and Jaimy Wisse (Fremantle Hospital and Health Service). Congratulations! For this month's quiz, and a chance to win a copy of Quality Gamebox, go to Quality Quiz. Submit your response by September 28 to be entered in the drawing.
>> Take the quiz

Data in everyday life:
Presidential elections

With Presidential elections looming in the coming months, here's a look at who actually votes. This CHARTrunner Lean chart reflects voter turnout rates in Presidential elections from 1960 to 2008. What will this fall's election bring?
See chart

Six Sigma and more: David Schwinn
Manage by the numbers

David Schwinn ponders the dearth of understanding of statistics among managers, who have often had little training in statistical methods. Using statistics intelligently, understanding variation, and paying attention to the right numbers, he says, will assure better decisions and improved productivity. Hear him out...
>> Read more

Bytes and pieces:

  • Healthcare system waste: The Institute of Medicine reveals $750 billion in healthcare waste in a recent report.
  • NAHQ: Watch for PQ Systems in booth # 301 at the annual conference of the National Association for Healthcare Quality in Tampa on September 20-22.

  • Car quality high: The quality of the cars rolling out of U.S. dealer showrooms has reached the highest level ever, according to a new study by J.D. Power and Associates.

Current versions of software:

To determine the most recent version of your PQ Systems software products (CHARTrunner Lean, CHARTrunner, GAGEpack, and SQCpack), call us at: (800) 777-5060. A customer care specialist will be pleased to help you. If there are later, more up-to-date versions, we will be able to get you up to speed immediately. You can also go to our website to check version updates at:

PQ Systems  |  Proof of quality.

PQ Systems, Inc.  |  210 B East Spring Valley Road, Dayton, OH 45458  |  800-777-3020

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