PQ Systems - Quality eLine
>> In this issue:

A little too neat: Nonrandom patterns raise alarms

Reader survey

Quality Quiz: With a video!

Data in everyday life

Six Sigma

Bytes and pieces

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>> Software:

CHARTrunner Lean





Quality Gamebox


Welcome to Quality eLine, a monthly summary of blog posts from PQ Systems, developers of software solutions and training services that help customers demonstrate proof of their quality performance.

The PQ Systems blog is your hub for industry quality news, case studies, information about product enhancements, and tips to enhance your software use. Have your say and exchange ideas in this new interactive format.

A little too neat:
Nonrandom patterns raise alarms

A control chart with a regular pattern demands some analysis. Regardless of the pattern that emerges when data is charted using SPC software, it should trigger an alarm and generate efforts to gather more information about the process. Learn what steps you should take to discover why a non-random pattern is emerging.
>> Read more

Reader survey:
Quality improvement drivers

Quality improvement and SPC analysis have a variety of motivating factors that can help shape your process improvement program. What is your organization's top quality improvement driver? Plus, see the results of last month's poll.
>> Take the poll

Quality Quiz:Professor Cleary
Another quiz from Professor Cleary— and last month's winners!

Winners of last month's quiz and a copy of Quality Gamebox are Mark Bakula (Caterpillar Global Paving); Jon Dinges (UNM Hospitals); Archana Goswami (Poly Products Pty Ltd.); and Anil Kumar (Lexmark). Congratulations! For this month's quiz, and a chance to win a copy of Quality Gamebox, submit your response by August 31 to be entered in the drawing.
>> Take the quiz

Data in everyday life:
Paid vacation days

With summer vacations in full swing (or winding down to prepare for school openings), we look at the average number of paid vacation days in nine European, Asian, and North American countries. This CHARTrunner Lean chart reflects the results.
See chart

Six Sigma and more: David Schwinn

The role of creativity in innovation is clear; David Schwinn addresses the importance of creativity in Six Sigma and improvement efforts. For creative minds to flourish, tools and structures must be part of a culture without fear of ridicule, failure, and rejection, as Deming points out.
>> Read more

Bytes and pieces:

  • Improving quality through coaching: Quality improvement is not just for tangible products. Learn how process improvement can easily be leveraged in a call center.
  • mHealth continues to soar: The global market value for mHealth, the use of mobile software and devices for health care purposes, is set to explode over the next half-decade.

  • NAHQ 37th Annual Educational Conference: Quality and patient safety professionals face many exciting yet challenging changes. Join NAHQ in Tampa, Florida on September 20-23, 2012, to develop your 'Blueprint for Change'. Be sure to visit PQ Systems in booth #301.

Current versions of software:

To determine the most recent version of your PQ Systems software products (CHARTrunner Lean, CHARTrunner, GAGEpack, and SQCpack), call us at: (800) 777-5060. A customer care specialist will be pleased to help you. If there are later, more up-to-date versions, we will be able to get you up to speed immediately. You can also go to our website to check version updates at:

PQ Systems  |  Proof of quality.

PQ Systems, Inc.  |  210 B East Spring Valley Road, Dayton, OH 45458  |  800-777-3020

Copyright 2012 PQ Systems, Inc. All rights reserved.