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Data in everyday life

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Quality Quiz:Professor Cleary
Another quiz from Professor Cleary

Congratulations: "B" is correct!

Switching suppliers is a serious matter that involves complexity and demands compelling reasons for change. What Nadha might consider is a comprehensive test of the parts provided by No Warranty No Worry, and utilize Deming’s Plan Do Study Act cycle to evaluate the efficacy of the part by gathering and analyzing data.

This would mean developing a plan, utilizing the parts on the assembly line and recording results, then studying the outcome to ascertain whether the parts from No Warranty No Worry will work properly for his customer. Deming describes the “Deming Cycle” in the following clip:

>> Watch a more complete video explanation

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