PQ Systems - Quality eLine
>> In this issue:

A database is a database—right? Maybe not.

Reader survey

Quality Quiz: With a video!

Data in everyday life

Six Sigma and more

Bytes and pieces

FYI: Current releases

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>> Software:






Quality Gamebox


Welcome to Quality eLine, a monthly newsletter from PQ Systems, Inc., developers of software products and training services that help customers demonstrate proof of their quality performance. This newsletter gives you industry news, case studies, and information about product enhancements and tips to enhance your software use.

A database is a database—right?

Maybe not.

As database use has become more essential to business operations, customers have choices about the database management system they use, as well as the software that uses that data.
>> Read more

Reader survey:
What database(s) do you use to store
quality-related data?

The original "database" that you once used may have been 3 X 5 cards that you filed or spread out on a table. Databases have come a long way since those days, and your reliance on data has increased dramatically. Which products do you use to store your quality-related data in the 21st century? Take this quick survey, and see results from last month's poll.
>> Take the poll

Quality Quiz:Professor Cleary
Another quiz from Professor Cleary—
and last month's winners!

Winners of last month's quiz and a copy of Quality Gamebox are Karen Amos (Mercy Hospital for Women); Jim Craig (Campsie Industrial Estate); Josh Hurley (Chrysler); Randy Johnson (Quest Aircraft Company); and Kerry Olson (Spectrum Health Reed City Hospital). Congratulations! For this month's quiz, and a chance to win a copy of Quality Gamebox, submit your response by May 27 to be entered in the drawing.
>> Take the quiz

Data in everyday life:
Computer use throughout the world

You may not be able to guess the names of countries with the greatest per-capita use of computer technology. This chart will help. Do you have ideas for Data in everyday life? Send us a data source with your suggestion, and we'll show you how a CHARTrunner chart can clarify information.
See chart

Six Sigma and more: David Schwinn
It's the system, Stupid!
David ruminates on front-line blame.

David Schwinn's sabbatical offers opportunities to witness customer service and front-line blame.
Read more

Bytes and pieces:

  • Manufacturing defect: Boeing has acknowledged that a defect in the manufacturing process may have been responsible for the 5-foot-long hole that tore open a Southwest Airlines jet.
  • Building bikes: Attendees at the World Conference on Quality and Improvement, sponsored by ASQ, will assemble bikes to be donated to needy children in the Boys Club and Girls Club.
  • Delayed flight: Repeated delays in the launch of space shuttle Endeavor are a result of malfunctions in switch box, heater equipment.

Current versions of software:

To determine the most recent version of your PQ Systems software products (SQCpack, GAGEpack, and CHARTrunner), call us at: (800) 777-5060. A customer care specialist will be pleased to help you. If there are later, more up-to-date versions, we will be able to get you up to speed immediately. You can also go to our website to check version updates at:

PQ Systems  |  Proof of quality.

PQ Systems, Inc.  |  210 B East Spring Valley Road, Dayton, OH 45458  |  800-777-3020

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