A primer for improvement for a new generation of busy leaders

Quality Quiz: With a video!

Data in everyday life

Six Sigma and more

Bytes and pieces

FYI: Current releases

Visit our Quality Blog and follow us on Twitter.

If you received this newsletter from a friend and want your own subscription to Quality eLine, click below.

Welcome to Quality eLine, a monthly newsletter from PQ Systems, Inc., developers of software products and training services that help customers demonstrate proof of their quality performance. This newsletter gives you industry news, case studies, and information about product enhancements and tips to enhance your software use.

FEATURE STORY:
A primer for improvement
for a new generation of busy leaders

With a variety of approaches to process improvement, including programs and regimens that have come and gone without a trace, a new generation of business owners, educators, and healthcare providers is ready to get to the heart of improvement and to understand the basics about quality of products and services.
>> Read more

Quality Quiz:
Another quiz from Professor Cleary—
and last month's winners!

Winners of last month's quiz and a copy of the Quality Quiz Classics DVD are Jeannette Finch (Albon Manufacturing); John Fraim (Sumitomo Electric Wiring Systems, Inc); Michael Hagan (Gift of Life Michigan); Martin Mutter (Wacker Chemical); and Michael Tappy (Kimberly-Clark Corp.). Congratulations! For this month's quiz, and a chance to win a copy of the newly-released collection of Quality Quiz Classics, submit your response by August 27 to be entered in the drawing.
>> Take the quiz

Data in everyday life:
Already taken your vacation?

This chart compares earned vacation in selected countries. A third of all Americans take only 2/3 of their vacation time in an average year.
>> See chart

Six Sigma and more:
David Schwinn offers a word
to the 'why's'

Learning the 'how's' and 'when's' about statistical tools and their application. Understanding the theory—the 'why' of this application demands a little more thought.
>> Read more

Bytes and pieces:

• Congratulations to Lucas, winner of our iPod Touch contest and also one of the founders of the OmniTechNews tech blog.

• Enrollment open: Register for the IHI 22nd annual National Forum on Quality Improvement in Health Care on December 5-8 in Orlando.

• Baldrige forum: Two days of learning and networking with Baldrige Award recipients will highlight the Baldrige Regional Conference on September 14 in Newport Beach, CA, and on September 28 in Nashville, TN.

• Leadership critical: A Haas Business School research report shows how leadership throughout an organization is essential for an organization's success.
  

Current versions of software:

To determine the most recent version of your PQ Systems software products (SQCpack, GAGEpack, and CHARTrunner), call us at: (800) 777-5060. A customer care specialist will be pleased to help you. If there are later, more up-to-date versions, we will be able to get you up to speed immediately. You can also go to our website to check version updates at:
>> http://www.pqsystems.com/support/SoftwareUpdates.php