Welcome to Quality eLine, a monthly newsletter from PQ Systems, Inc., developers of software products and training services that help organizations improve their processes and products and achieve compliance to standards. This newsletter gives you industry news, case studies, and information about product enhancements and tips to enhance your software use.

Minding your g’s and t’s:
Charting rare events effectively

Data analysis that focuses on the intervals between rarely-occurring events can diminish the chance of their recurrence. Read more.

Quality Quiz:
Another quiz from Professor Cleary—and last
month’s winners!

Winners of last month's quiz and a copy of the Quality Quiz Classics DVD are Alejandra Bahena (Teleflex); Sheldon Parmer (Hewlett-Packard Company); Steve Salter (Morgan Advanced Ceramics); Robert Tucker (Continental Crushing & Conveying); and Karen Whitmire (BorgWarner). Congratulations! For this month's quiz, and a chance to win a copy of the newly-released collection of Quality Quiz Classics, go to Quality Quiz. Submit your response by November 30 to be entered in the drawing.

Data in everyday life:
States that produce the most turkeys

As we set aside a day of Thanksgiving this month, we can be grateful to those states that produce the most turkeys for our holiday dinners. See chart.

Six Sigma and more:
David Schwinn advises us to lighten up

The work of Margaret Wheatley suggests the connections between hope and fear; David applies this connection to the concept of goals and expectations. Read more.

Bytes and Pieces:

• Healthcare conference: Visit PQ Systems’ booth, #801, at the annual conference of the Institute for Healthcare Improvement, December 6-9 in Orlando. Read more.
• Drywall quality: An investigation into defective Chinese drywall will explore potential health hazards presented by the materials. Read more.
• Wind turbines: The challenge of keeping blade shape within tolerance levels is met using laser technology. Read more.
• Metrology website: UK’s National Measurement System has launched a website for chemical and biological metrology.
  Read more.

Current versions of software:

To determine the most recent version of PQ Systems' primary software products, check Help > PQ Systems on the web > Check for updates on your program (for SQCpack, GAGEpack, and CHARTrunner). To review current maintenance downloads and version numbers for all PQ Systems software, go to: http://www.pqsystems.com/support/SoftwareUpdates.php

Copyright 2009 by PQ Systems, Inc.
210 B East Spring Valley Road, Dayton, OH 45458
All rights reserved.