
Vol. 11, No. 8 |
August 2009 |
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Bytes and Pieces:
- Patents and quality: The U.S. Patent and Trademark Office has received a certificate of registration as an ISO organization. Read more.
- Health care change: To become a change agent in healthcare, see this video introducing IHI’s Open School. Read more.
- Training schedule: Learn more about using PQ Systems software. Dates for seminar and webinar training are posted. Read more.
- Service quality: Register for ASQ’s 18th annual Service Quality Conference (October 5-6) at www.asq.org/sqd.
Copyright
2009 PQ Systems.
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