Vol. 11, No. 7
July 2009
PQ Systems
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Welcome to Quality eLine, a monthly newsletter from PQ Systems, Inc., developers of software products and training services that help organizations improve their processes and products and achieve compliance to standards. This newsletter gives you industry news, case studies, and information about product enhancements and tips to enhance your software use.

Opportunity for quality?

When things get tough, the tough turn to quality. At least, the opportunity is there, if an organization is looking for both short- and long-term benefits. Read more.

Quality Quiz:
Another quiz from Professor Cleary—and last
month’s winners!

Winners of last month's quiz and a copy of the Quality Quiz Classics DVD are Ron Ellison (Oz Minerals, Australia); Dave Gorin (Humana, Inc.); Pat Kennedy (Bridge of Weir Leather, UK); Hope McCoy (OCI Wyoming); Craig Nelson (Presbyterian Healthcare Services). Congratulations! For this month's quiz, and a chance to win a copy of the newly-released collection of Quality Quiz Classics, go to Quality Quiz. Submit your response by July 28 to be entered in the drawing.

Data in everyday life:
Independence Day around the world

Which months have the greatest number of Independence Day celebrations? This chart shows. See chart.

Six Sigma and more:
Leading and learning: Where did GM go awry?

Bankruptcy? General Motors? Are you kidding? David Schwinn ruminates on what goes wrong when organizations stop learning. Read more.

Bytes and Pieces:

  • Compliance issues: Manufacturing problems are affecting the availability of drugs and injectibles and generating complaints about compliance. Read more.
  • Service quality conference: ASQ’s annual conference
    focusing on service is scheduled for October 5-6 in Long Beach. Read more.
  • Level measurement system: Determination of level has become more sophisticated since the Egyptian method of using "nilometers" to measure water levels. Read more.

Current versions of software:

To determine the most recent version of PQ Systems' primary software products, check Help > PQ Systems on the web > Check for updates on your program (for SQCpack, GAGEpack, and CHARTrunner). To review current maintenance downloads and version numbers for all PQ Systems software, go to: http://www.pqsystems.com/support/SoftwareUpdates.php


Copyright 2009 by PQ Systems, Inc.
210 B East Spring Valley Road, Dayton, OH 45458
All rights reserved.