Vol. 11, No. 4
April 2009
PQ Systems
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Welcome to Quality eLine, a monthly newsletter from PQ Systems, Inc., developers of software products and training services that help organizations improve their processes and products and achieve compliance to standards. This newsletter gives you industry news, case studies, and information about product enhancements and tips to enhance your software use.

Keeping awake at the wheel:
Program keeps track, saves time

Most SPC charting programs only mimic old paper-based systems. This new-generation program is different, enhancing opportunities to correct crises and saving resources. Read more.

Quality Quiz:
Another quiz from Professor Cleary—and last
month’s winners!

Winners of last month's quiz and a copy of the new Quality Quiz Classics DVD are Susan Baldwin (Comdata); Denise Haye (Truman Medical Center); Alistair Milne (M B Aerospace, UK); Greg Schmierer (Xerox), and Aaron Clarke (Weir Minerals, Australia). Congratulations! For this month's quiz, and a chance to win a copy of the newly-released collection of Quality Quiz Classics, go to Quality Quiz. Submit your response by April 27 to be entered in the drawing.

Data in everyday life:
What color is your car?

While there is some disagreement about which color cars have the greatest number of accidents, it’s clear which colors are most popular, as this chart indicates. See chart.

Six Sigma and more:
David Schwinn urges you to ‘let your light shine’

It’s easy to act on ‘point mentality,’ without understanding variation in processes, but you can be the one to remind people to ignore day-to-day fluctuations and concentrate on larger trends. Read more.

Bytes and Pieces:

  • Improvement map: Learn more about this route “from here to excellence” in hospital care. Read more.
  • ASQ conference: The theme of ASQ’s 2009 World Conference on Quality and Improvement is “The Culture of Quality: Serving Customers, Organizations, and Communities.” The May 18-20 conference will take place in Minneapolis. Read more.
  • Reliability study: Jaguar and Buick tied for top spot in the annual J.D. Powers vehicle dependability study. Read more.
  • Quality of body armor: The Department of Defense Inspector General and the Army disagree about the reliability of body armor. Read more.

Current versions of software:

To determine the most recent version of PQ Systems' primary software products, check Help > PQ Systems on the web > Check for updates on your program (for SQCpack, GAGEpack, and CHARTrunner). To review current maintenance downloads and version numbers for all PQ Systems software, go to: http://www.pqsystems.com/support/SoftwareUpdates.php


Copyright 2009 by PQ Systems, Inc.
210 B East Spring Valley Road, Dayton, OH 45458
All rights reserved.