Vol. 11, No. 1

January 2009

PQ Systems

Quality brain workout

Dumping control chart data into handy ‘containers’

Quality Quiz: With a video!

Data in everyday life

DOE with Jackie Graham

Bytes and pieces

FYI: Current releases

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Welcome to Quality eLine, a monthly newsletter from PQ Systems, Inc., developers of software products and training services that help organizations improve their processes and products and achieve compliance to standards. This newsletter gives you industry news, case studies, and information about product enhancements and tips to enhance your software use.

Quality brain workout:
Marty Graw and company now available on DVD

If you’ve enjoyed meeting Jack D. Ripper, Awana Gohome, and the other sometimes-bumbling quality professionals who inhabit Professor Cleary’s monthly quizzes, here’s your chance to review some of the best of these columns, to expand your understanding of key statistical concepts, and to clarify the next steps in your improvement. Read more.

Dumping control chart data into handy ‘containers:’
Histograms at work

Underlying the statistical concepts featured in the Quality Quiz Classics, of course, are tools for problem-solving, data collection, and other important stages in the analytical process. Among these key tools is the histogram, for example. A glance at this simple but powerful tool suggests its relationship to other statistical concepts, such as normal distribution, and to control charts themselves. Read more.

Quality Quiz:
Another quiz from Professor Cleary—and last
month’s winners!

Winners of last month's quiz and a copy of Quality Gamebox are: Randy Ball (Mountain State Health Alliance); Dave Powell (FujiFilm Electronic Materials); Christina Heyden (United Coating); Tyson Smith (St. Marys Medical Center); and Margaret Pomeroy (Innophos, Inc.). Congratulations! For this month's quiz, and a chance to win a copy of the new Quality Quiz Classics DVD, go to the Quality Quiz. Submit your response by January 30 to be entered in the drawing.

Data in everyday life:
Charting SMS

Which upcoming holiday has the greatest number of short messages (text and email) sent from Hong Kong? See chart.

Planning and conducting experiments:
DOE with Jackie Graham

A temptation to over-complicate these steps in experimental design must be resisted if outcomes are to be considered reliable. Read more.

Bytes and Pieces:

  • ASQ speaker announced: Howard Behar, former president of Starbucks North America, will address ASQ’s World Conference on Quality and Improvement, May 18-20, 2009. Read more.
  • Quality eluding aerospace: Manufacturing processes must be repeatable and affordable, with an extended supply chain. Aerospace and defense industries are still learning this lesson. Read more.
  • Tracking adverse effects in healthcare: A more effective way to detect and track adverse effects than traditional voluntary reporting methods is offered in this Institute for Heathcare Improvement white paper report. Read more.
  • Student data system would improve performance: A new book outlines ways that local and national data systems fall short in providing the kind of data that educators and policy makers need. Read more.

Current versions of software:

To determine the most recent version of PQ Systems' primary software products, check Help > PQ Systems on the web > Check for updates on your program (for SQCpack, GAGEpack, and CHARTrunner). To review current maintenance downloads and version numbers for all PQ Systems software, go to: http://www.pqsystems.com/support/SoftwareUpdates.php


Copyright 2009 by PQ Systems, Inc.
210 B East Spring Valley Road, Dayton, OH 45458
All rights reserved.