Bytes and Pieces:

• ASQ speaker announced: Howard Behar, former president of Starbucks North America, will address ASQ’s World Conference on Quality and Improvement, May 18-20, 2009. Read more.
• Quality eluding aerospace: Manufacturing processes must be repeatable and affordable, with an extended supply chain. Aerospace and defense industries are still learning this lesson. Read more.
• Tracking adverse effects in healthcare: A more effective way to detect and track adverse effects than traditional voluntary reporting methods is offered in this Institute for Heathcare Improvement white paper report. Read more.
• Student data system would improve performance: A new book outlines ways that local and national data systems fall short in providing the kind of data that educators and policy makers need. Read more.

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