Vol. 10, No. 4

April 2008

PQ Systems

Dashboards: Keeping a finger on the pulse

Quality Quiz: With a video!

Data in everyday life

MSA with Jackie Graham

Bytes and pieces

FYI: Current releases

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Welcome to Quality eLine, a monthly newsletter from PQ Systems, Inc., developers of software products and training services that help organizations improve their processes and products and achieve compliance to standards. This newsletter gives you industry news, case studies, and information about product enhancements and tips to enhance your software use.

Keeping a finger on the pulse

A Houston-area health district that provides care to indigent patients as well as emergency response services uses the Dashboard feature in CHARTrunner to make critical information immediately accessible. Read more.

Quality Quiz:
Another quiz from Professor Cleary—and last month’s winners!

Winners of last month's quiz and a copy of Quality Gamebox are Jeff Loid (K&H Precision Products); Patricia Mathis (Firestone Building Products); Stacey Montgomery (Delano Regional Medical Center); Wayne Templeman (Hood Packaging Corp.); and Ann Marie Tully (Lockheed Martin). Congratulations! For this month's quiz, and a chance to win a copy of the popular Quality Gamebox program, go to Quality Quiz. Submit your response by April 25 to be entered in the drawing.

Data in everyday life:
U.S. productivity trends

This data from the U.S. Department of Labor, Bureau of Labor Statistics, shows trends from 1997-2006 related to U.S. productivity among major economic sectors. Check out this chart of productivity indices. See chart.

MSA with Jackie Graham:
What about bias?

When bias appears in a measurement system, it is imperative that it is addressed in order to assure accurate outcomes. Read more.

Bytes and Pieces:

  • With growing attention to food processing quality, ISO22000 and its goal of continuous improvement of the food-safety management system is a timely development. Read more.
  • New director of education initiatives at ASQ: Anne Groh takes new position for the American Society for Quality. Read more.
  • Conference addresses health improvement, enhancing the health care experience, and reducing per capita cost. Read more.

PQ Systems new corporate headquartersWe're moving!

Starting April 14, our new address will be:

210 B East Spring Valley Road
Dayton, OH 45458

All of our other contact information will remain the same.

E-mail, telephone, and fax service will be interrupted from 3:00 to 5:00 p.m EST on Friday, April 11. But because we don’t want to miss your call, we’ve established a temporary phone line where you can reach our sales or technical support staff during the interruption of regular service. Call 937-609-4039 to reach us between 3:00 and 5:00 EST on Friday, April 11.

Thanks for your patience.

Current versions of software:

To determine the most recent version of PQ Systems' primary software products, check Help/PQ on the web/check for updates on your program (for SQCpack, GAGEpack, and CHARTrunner). To review current maintenance downloads and version numbers for all PQ Systems software, go to: http://www.pqsystems.com/support/SoftwareUpdates.php


Copyright 2008 by PQ Systems, Inc.
210 B East Spring Valley Road, Dayton, OH 45458
All rights reserved.