Quality Quiz:

Armand A. Legge is plant manager for Window Swipe, Inc., a firm that has revolutionized window washing by developing a no-rub cleaning product for glass. It is simply sprayed onto a window, where it sponges up all grime before evaporating. The product is bottled in containers.

Legge asks the quality manager, Al Aboard, to collect 36 sample bottles from the manufacturing line and weigh them. He finds that the average weight of the contents is 16.1 ounces, with a standard deviation of 3.1 for the 36 bottles. Armand states that any additional bottle made will have a weight of 16.1 oz.

a) Agree.

b) Disagree.

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