Vol. 9, No. 4

April 2007

PQ Systems

Tidying up the control chart

Quality Quiz: With a video!

Data in everyday life

MSA with Jackie Graham

Bytes and pieces

FYI: Current releases


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Welcome to Quality eLine, a monthly newsletter from PQ Systems, Inc., developers of software products and training services that help organizations improve their processes and products and achieve compliance to standards. This newsletter gives you industry news, case studies, and information about product enhancements and tips to enhance your software use.

In this issue you will find:

  • Tidying up the control chart: Put away that eraser!
  • Quality Quiz: Another quiz from Professor Cleary­­--and last month’s winners! Plus, watch for video to support quiz.
  • Data in everyday life: Most, least affordable places to live charted
  • MSA with Jackie Graham: The importance of assessment of variation
  • Bytes and pieces: Safe prescriptions, helping suppliers, using SOPs for improvement .
  • FYI: How to check current version numbers and maintenance releases

Tidying up the control chart:
Put away that eraser!

As tempting as it may be to simply erase out-of-control points on control charts and recalculate the limits, giving in to that temptation is like taking a mulligan in golf—and while mulligans and “do-overs” may be acceptable for kids, they don’t belong in the repertoire of the quality professional.
Read More.

Quality Quiz:
Another quiz from Professor Cleary—and last month’s winners!

Winners of last month's quiz and a copy of Quality Gamebox were Floyd Bland (Black & Decker); Krista Casey (Lehigh Valley Hospital); Mary Anne Golba (Progressive Plastics, Inc.) Travis Horstman (Core Molding Technologies), and Paul Smith (Caterpillar Inc.). Congratulations! For this month's quiz, and a chance to win a copy of the popular Quality Gamebox program, go to Quality Quiz. Submit your response by April 30 to be entered in the drawing.

Data in everyday life:
Charting most- and least-affordable cities to live

This data from bizjournals.com indicates the markets where you are likely to spend the most and the least on housing costs. CHARTrunner makes the data come alive.
See chart.

MSA with Jackie Graham:
Excessive variation can generate out-of-spec results

Excessive variation in measurement systems can generate out-of-specification products. In this column, Graham addresses ways to diminish variation.
Read More.

Bytes and Pieces:
Safe prescriptions, helping suppliers,
using SOPs for improvement.

  • Safe prescriptions: Medication safety remains a top goal for health care, and has emerged as a National Patient Safety Goal, according to the Institute for Healthcare Improvement. Read more.
  • Helping suppliers: Daimler-Chrysler’s quality assurance and audit teams lend suppliers their expertise. Read more.
  • SOPs improve quality: In FDA and ISO environments, the concept of quality is made tangible by the information and processes captured in standard operating procedures (SOPs), and correct implementation helps ensure quality. Read more.
  • Effective Use and Misuse of Cpk: Matthew J. Savage will present "Effective Use and Misuse of Cpk" at the Manufacturing & Measurement Conference on April 24, 2007 in Clearwater, FL. Read more.

Current versions of software:

To determine the most recent version of PQ Systems' primary software products, check Help/PQ on the web/check for updates on your program (for SQCpack, GAGEpack, and CHARTrunner). To review current maintenance downloads and version numbers for all PQ Systems software, go to: http://www.pqsystems.com/support/SoftwareUpdates.php


Copyright 2007 by PQ Systems, Inc., 210 B East Spring Valley Road, Dayton, OH 45458
All rights reserved.