Welcome to Quality eLine, a monthly newsletter from
PQ Systems, Inc., developers of software products and training services
that help organizations improve their processes and products and
achieve compliance to standards. This newsletter gives you industry
news, case studies, and information about product enhancements and
tips to enhance your software use.
for capability help:
CPK Advisor gives free support
Capability analysis, a critical tool for process
improvement, can seem like a challenge to those with limited statistical
backgrounds, but that challenge can be overcome quickly with “Cpk
Advisor,” a free, on-line service designed to expand understanding
of this vital tool.
Another quiz from Professor Cleary--and last month's winners!
Winners of last month's quiz and a copy of Quality
Gamebox were Daisy Adkins (BioPlastics Co.); Michael J.
Beard (NSS Technologies); Rusty Croom (SHPS Inc); Janice Hambleton
(Heartland Behavioral Heathcare); and Steve Maxwell (BMW Manufacturing).
Congratulations! For this month's quiz, and a chance to win a copy
of the popular Quality Gamebox program, go to Quality
Quiz. Submit your response by January 19 to be entered in the
Six Sigma and more:
Animal story illustrates customer success
David Schwinn shares case study of pet store that
cares for its customers.
Data in everyday life:
CHARTrunner offers charts of data
from Census Bureau for retail sales in January
This chart shows the dramatic change in volume of
retail sales for January since 1992.
Bytes and Pieces:
• The United Nations Global Compact Office
has agreed to cooperate with the International Organization for
Standardization in developing ISO 26000 pertaining to social responsibility.
The program will complement existing social program standards.
• The Institute for Healthcare Improvement
(IHI) has announced Improvement Advisor Professional Development
training sessions beginning in February.
• ASQ Quarterly Quality Report rates Coke
and Pepsi, Reebok and Nike.
Current versions of software:
To determine the most recent version of PQ Systems' primary software products, check Help/PQ on the web/check for updates on your program (for SQCpack, GAGEpack, and CHARTrunner). To review current maintenance downloads and version numbers for all PQ Systems software, go to: http://www.pqsystems.com/support/SoftwareUpdates.php
Copyright 2007 by PQ Systems, Inc.,
210 B East Spring Valley Road, Dayton, OH 45458
All rights reserved.