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Bytes and pieces:
Bundling, keynote speaker, and cable phones
'Bundling' healthcare quality:
While this concept is sometimes misunderstood, it represents the
key to improvement in many healthcare processes.
Learn more
Donna Shalala to keynote conference:
Next spring's World Conference on Quality and Improvement will feature
this former cabinet minister, now president of the University of
Miami.
Learn
more
Cable phone providers rank highest in service:
Study by J.D. Power & Associates shows that these providers
rank highest in customer satisfaction in five of six U.S. regions.
Learn more
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