Welcome to Quality eLine, a monthly newsletter from PQ Systems, Inc., developers of software products and training services that help organizations improve their processes and products and achieve compliance to standards. This newsletter gives you industry news, case studies, and information about product enhancements and tips to enhance your software use.

SQCpack's instant, real-time feedback
Putting you in the driver's seat

All charts are not created equal, as any quality professional will attest. Timeliness clearly improves the usefulness of a chart: the closer one’s analysis is to the process, the more accurate that analysis will be. Process feedback based on real-time data dramatically enhances possibilities for improvement, and the easier it is to access this data, the better.
Read More

Quality Quiz:
Another quiz from Professor Cleary--and last month's winners!

Winners of last month's quiz and a copy of Quality Gamebox were Carrie Jones ( Plastic Enterprise Co., Inc.); Cindy Mangen (Caresource); Dave Liebrecht (Paxar); Clifford Lau (Bayer BMS); and Dennis Segalewitz (Interplex Sunbelt). Congratulations! For this month's quiz, and a chance to win a copy of the popular Quality Gamebox program, go to Quality Quiz.

Six Sigma and more:
David Schwinn takes an integral approach to assessment

David Schwinn continues his discussion of this approach, this time with respect to assessment practices.
Read more

Data in everyday life:
Who are the brainiest people?

DATAjogger chart shows the top ten cities for brainpower, based on levels of education. Guess who's first?
See chart

Bytes and Pieces:
Healthcare communication; improving the work place; webinar training

Breakdowns in communication among healthcare professionals can cause harm to patients. The Institute for Healthcare Improvement (IHI) is sponsoring a series of webinars, “Using SBAR to Improve Communication Between Caregivers,” to address the issue of communication.
More information

Improve interaction with your colleagues to create a better work place. Tom Terez offers tips for improving the office climate in "20 Ways to Build a Kinder Workplace."
Read article

At-your-desk training: PQ Systems offers a new series of webinars that help you get the most out of SQCpack EZ. The newest, called SQCpack EZ Unwrapped, will reveal seven hidden features of SQCpack. Learn more about the August 9 webinar here.

Current versions of software:

To determine the most recent version of PQ Systems' primary software products, check Help/PQ on the web/check for updates on your program (for SQCpack, GAGEpack, and CHARTrunner). To review current maintenance downloads and version numbers for all PQ Systems software, go to: http://www.pqsystems.com/support/SoftwareUpdates.php

Copyright 2006 by PQ Systems, Inc., 210 B East Spring Valley Road, Dayton, OH 45458
All rights reserved.