Bytes and pieces:
Healthcare communication; improving the work place; webinar training

Breakdowns in communication among healthcare professionals can cause harm to patients. The Institute for Healthcare Improvement (IHI) is sponsoring a series of webinars, “Using SBAR to Improve Communication Between Caregivers,” to address the issue of communication.
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Improve interaction with your colleagues to create a better work place. Tom Terez offers tips for improving the office climate in "20 Ways to Build a Kinder Workplace."
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At-your-desk training: PQ Systems offers a new series of webinars that help you get the most out of SQCpack EZ. The newest, called SQCpack EZ Unwrapped, will reveal seven hidden features of SQCpack. Learn more about the August 9 webinar here.

Don't miss Australia's seminars!

Statistical Process Control
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Beyond Excel: Easy SPC Charting
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