Welcome to Quality eLine, a monthly newsletter from
PQ Systems, Inc., developers of software products and training services
that help organizations improve their processes and products and
achieve compliance to standards. This newsletter gives you industry
news, case studies, and information about product enhancements and
tips to enhance your software use.
The importance of the help offered
When you purchase software, what are you really
getting? This article outlines the importance of factoring the type
of support system you're getting into your decision.
Another quiz from Professor Cleary--and last month's winners!
Winners of last month's quiz and a copy of Quality
Gamebox were Deb Guglielmo (University of Michigan Health System);
Harold Harper (Indalex, Inc.); Kim Hobbs (Hy-dac Rubber); Diane
Kruse (Springfield Medical Center); and Gary Wester (Pfizer). Congratulations!
For this month’s quiz, and a chance to win a copy of the popular
Quality Gamebox program, go to Quality
Six Sigma and more:
An integral approach
This month's article by David Schwinn explores the
work of a popular philosopher Ken Wilber and its relationship to
Six Sigma approaches to organizational change.
Data in everyday life:
Chart shows SAT trends
This chart reflects trends in SAT scores since 1967
(with "recentering" of data to accommodate the renorming
process since 1996). Data provided by College Board.
Bytes and Pieces
Apologizing for mistakes? A consensus
statement prepared by Harvard Hospitals proposes full disclosure
when adverse events or medical errors occur. Read this statement
on the Institute for Healthcare Improvement site:
"If you can't measure it, you can't
manage it:" Does this truism apply to the area of managing
Quest for Excellence: The Malcolm
Baldrige Award winners will be announced at the conference April
Current versions of software:
To determine the most recent version of PQ Systems' primary software products, check Help/PQ on the web/check for updates on your program (for SQCpack, GAGEpack, and CHARTrunner). To review current maintenance downloads and version numbers for all PQ Systems software, go to: http://www.pqsystems.com/support/SoftwareUpdates.php
Copyright 2006 by PQ Systems, Inc., 210 B East Spring Valley Road, Dayton, OH 45458
All rights reserved.