Welcome to Quality eLine, a monthly newsletter from PQ Systems, Inc., developers of software products and training services that help organizations improve their processes and products and achieve compliance to standards. This newsletter gives you industry news, case studies, and information about product enhancements and tips to enhance your software use.

DOEpack EZ release
'Dig deeper' in analysis with our latest version

A new release of DOEpack, a program that supports experimental design and underpins SixSigma efforts, facilitates deeper analyses with its panoply of new features. Those who want to "dig deep" to solve problems will find that DOEpack EZ 4.0 will help them do just that. Read More

Quality Quiz:
Another quiz from Professor Cleary--and last month's winners!

Winners of last month's quiz and a copy of Quality Gamebox were Tim Bumgarner (UPS); Bud Edwards (Baptist Hospital); Jay Lozier (Tecpro Corporation); Cliff McCord (General Motors); Dr. C.C. Umayal (Government Medical College); Nick Smith (MSP Group Pty Ltd); and Pamela Petti (Pozzetta Products). Congratulations! For this month’s quiz, and a chance to win a copy of the popular Quality Gamebox program, go to Quality Quiz

Six Sigma and more:
Remembering Peter Drucker

With guest columnist Carole Schwinn, this month's column honors the memory of Peter F. Drucker, a man considered by many to be the most influential management writer of the modern era.
Read more

Data in everyday life:
Holiday retail sale percentages

Holiday retail sales represent a significant contribution to annual sales data. DataJogger chart shows annual percentage increases in holiday retail sales since 1995. (Source: National Retail Federation)
See chart

Bytes and Pieces
Quality Reports

Customer satisfaction: Orbitz has highest online travel agency customer satisfaction rating, according to J.D. Power.
http://www.americanquality.com

Drucker dies: Father of modern management Peter F. Drucker died at age 95 on November 11.
Drucker article

Quality Management Conference: ASQ's 18th Annual Quality Management Conference, "Quality Drives Economic Value," has been scheduled for March 2-3, 2006 in Irvine, CA.
More information

Current versions of software:

To determine the most recent version of PQ Systems' primary software products, check Help/PQ on the web/check for updates on your program (for SQCpack, GAGEpack, and CHARTrunner). To review current maintenance downloads and version numbers for all PQ Systems software, go to: http://www.pqsystems.com/support/SoftwareUpdates.php

Copyright 2005 by PQ Systems, Inc., 210 B East Spring Valley Road, Dayton, OH 45458
All rights reserved.