| Here's
this month's issue of Quality eLine, a newsletter from PQ Systems,
Inc. that provides industry news, case studies, quality tips,
and information about software products and training services.
In
this issue you will find:
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CHARTrunner release offers Excel
Add-in for charts
Since the days of hand-drawn, manually-calculated control charts,
the job of creating and analyzing charts has become easier and
easier. Now you can use a charting software program without even
leaving your Excel screen, with an add-in introduced with the
latest version of CHARTrunner. To learn more, go to
chartrunner.htm
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How
does your commute compare?
New Yorkers spend an average of 6.7 years of their lives commuting
to work. What are the longest commute times, and how does your
trip to work compare? See this month's CHARTrunner
chart created from U.S. census bureau data at chartsyoucanuse.htm
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Six
Sigma and More: Crucial conversations and gut reactions
This month, David Schwinn reflects on the characteristics of
positive “crucial conversations,” from Crucial Conversations:
Tools for Talking when Stakes are High (Patterson, Grenny, McMillan,
Switzer) and how these conversations are critical to Six Sigma
professionals. sixsigmaandmore.htm
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Bytes
and pieces: Information you can use:
- Beyond
Excel seminar may be coming to your area: Creating charts from Excel
data, using the latest version of CHARTrunner, is the focus
of seminars in Madison, WI, Oak Brook, IL, and Grand Rapids, MI
in May. For more information, visit http://www.pqsystems.com/training/PublicSeminars/BeyondExcel.php
- IHI
Safety Minicourses Offered at NPSF Patient Safety Congress: In collaboration
with the 6th Annual National Patient Safety Foundation, IHI will
conduct patient safety minicourses May 3-7 featuring practical solutions
for achieving dramatic and measurable improvements in patient safety.
http://www.ihi.org/conferences/NPFS_mini_2004.asp
- 58th
Annual Quality Congress in Toronto: To join 2,000 quality professionals
for educational sessions, networking, celebrating quality, and more,
learn more about this year’s AQC at http://aqc.asq.org/
- Baldrige
winners in health care: These three hospitals, recognized with the
Malcolm Baldrige National Quality Award, share their experiences.
Go to http://www.qualityhealthcare.org/QHC/Topics/Improvement/ImprovementMethods
/Literature/LessonsfromtheBaldrigeWinnersinHealthCare.htm
Copyright
2004 by PQ Systems, Inc.
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