Quality eLine Newsletter
January 2004
Vol. 6, No. 1

Check our tech: We’ll support you right now
The data report for November is in, and shows an impressive response rate for our technical support team. To learn more, go to http://www.pqsystems.com/eline/2004/01/tech.htm

Quality Quiz: Another quiz from Professor Cleary—and last month's winners!
Winners of last month's quiz (and a copy of Quality Gamebox) are Scott Aver (Siemens Airfield Solutions); Connie Borchert (Mankato Screw Products); Darin Craig (IEC); Linda Emberton (Greater Lafayette Health Services); and Michael Hubbard (Mid-America Manufacturing, Inc.). Congratulations!

Data in everyday life: Going on a diet in January? You may be alone.
In spite of what you may think about post-holiday dieting, very few Americans go on diets during January, according to NPD Group, Inc., a global market information company that measures consumer behavior. You may be surprised to see which age group is the only one likely to diet more in January than other groups. Go to http://www.pqsystems.com/eline/2004/01/chartsyoucanuse.htm to view the CHARTrunner chart.

Six Sigma and More: Differentiation and "corporate aikido" with David Schwinn
David examines a variety of approaches to competitive position and differentiation in the marketplace. Go to http://www.pqsystems.com/eline/2004/01/sixsigmaandmore.htm

Bytes and pieces: Information you can use:
  • Online database: Quality professionals in the pharmaceutical manufacturing industry who are looking for case studies, proven tactics, and lessons learned will benefit from the Best Practice Database, produced by Best Practices LLC. To learn more, visit this Quality Digest news site http://www.qualitydigest.com/currentmag/news.shtml#2

  • Cultural factors in Six Sigma: Like columnist David Schwinn, Carolyn Paxton argues that cultural issues must be considered if Six Sigma efforts are to be successful. Go to http://www.isixsigma.com/library/content/c030929a.asp

  • Fellowships for health care quality: The Institute for Healthcare Improvement (IHI) is offering George W. Merck Fellowships to train health care professionals in issues of health care quality and leadership. For more information, go to http://www.ihi.org/fellowships/merck.asp

FYI: Current software releases: Do you have the most current release? To determine the most recent version of PQ Systems’ primary software products, check Help/PQ on the web/check for updates on your program (for SQCpack 2000, GAGEpack 2000, and CHARTrunner). To review current maintenance downloads and version numbers for all PQ Systems software, go to http://www.pqsystems.com/support/Maintenance_release_downloads.htm

Copyright 2003 by PQ Systems, Inc. All rights reserved.