In this issue you will find:

• Are you surfing in black and white?

• Quality Quiz: Another quiz from Professor ClearyÑand last month's winners!

• Data in everyday life: How do teacher salaries compare with other professions? DATAjogger chart shows range.

• Six Sigma and more: David Schwinn thinks about goals, arbitrary and otherwise.

• Bytes and pieces: Improvement at a rural clinic; standards to protect children from poisoning.

• FYI: Software releases updated: Do you have the most current release?

Quality Quiz: Another quiz from Professor ClearyÑand last month's winners! Winners of last month's quiz (and a copy of Quality Gamebox) are Diane Evans (Rose-Hulman Institute of Technology); Jeff Johnston (Mercedes Benz); Gary Smith, Jr. (Carbone of America); Deborah Sorrels (Baptist Hospital East); and Eloise Thorson (Central Lakes College). Congratulations! For September's quiz question, and a chance to win a copy of this fun, interactive teaching tool, go to Quality_Quiz.htm

	Data in everyday life: Teacher salaries At this time of year, children go back to school, and their teachers go back to work after 2-month breaks from the
classroom. Do you know the salary of your child's teacher, or how it compares to that of other professionals? This DATAjogger chart, using data from the US Census Bureau and the AFT, shows how teachers are faring. Go to chartsyoucanuse.htm

Six Sigma and More: David Schwinn thinks about setting goals, arbitrary and otherwise Improving systems involves understanding processes and evaluating them, not simply setting artificial performance goals that pit one group against another. David Schwinn sees Six Sigma in the context of process improvement. Go to sixsigmaandmore.htm

Bytes and pieces: Information you can use:

• Improvement efforts pay off for rural clinic: CareSouth Carolina serves 20,000 patients in six locations. For more: http://www.ihi.org/resources/successstories/ci0703caresouth.asp
  
  

• Standards reduce child poisoning: The International Organization for Standardization has issued new standards for assessing child-resistant characteristics of packages. For more: http://www.insidequality.com/index.v3page?cd
  v=disp&v2group=0&p=5229&ct=cdisplay&nt=true&cd_eid=18154

FYI: Current software releases: Do you have the most current release?

• SQCpack 4.6.74

• CHARTrunner 1.6.71

• GAGEpack 5.5.7

• DOEpack 3.0.20

• PORTspy 4.6.8

• MEASUREspy 4.6.8

To check current version numbers, go to http://www.pqsystems.com/support/Maintenance_release_downloads.htm

Copyright 2003 by PQ Systems, Inc. All rights reserved.