It’s easy to stay current with
automatic upgrade contract
If you’ve ever had the experience of finding that your software program
is two versions behind (and then finding that you’ll have to pay full
price to jump to the newest version), you understand the importance of
staying current with your software applications. But who has time to track
down the status of the version that you have, study the features in every
release, and request a purchase order to bring your application up to date?
You can be sure that you have the latest releases of PQ Systems’ software
programs with an easy-to-use maintenance agreement. Your organization will
pay an annual fee that will assure your receipt of every new upgrade and
release for a full year. In addition, you will receive the benefit of our
technical support team’s responsiveness to questions about the software,
quality techniques, statistical concepts, or specific applications of SPC and
gage R&R in your organization. Those with current software agreements
receive top priority in receiving this support, although others can take
advantage of the hotline number as well, on an availability basis.
Because software development has changed, from a model of bringing out a
major release every couple of years, to one in which features are
incorporated on an ongoing basis, maintenance and support contracts have
become the way to go, according to software development manager Steve Daum.
“The customer doesn’t even have to keep track of new features that are
added,” he says. Instead, PQ Systems will send the latest version each
time there is a change.
The new model also offers the opportunity for features to be introduced as
soon as possible after customers have requested them, and to be incorporated
into the next maintenance release, rather than being put into a list for the
next development cycle. When customers ask for a new feature, it is now
possible to deliver this feature within a few months.
Those who renew before their expiration date will receive a $100 coupon for
any one- or two-day PQ Systems seminar. “The savings on the seminar
tuition almost pays for the cost of renewing a maintenance agreement,”
says Marilou Jewett, seminar and events coordinator.
In summary, among the benefits that accrue from the $195 investment for PQ
Systems software maintenance plan are the following:
- free software upgrades via download or CD format
- access to technical support via a toll-free number
- bonus $100 coupon for any one- or two-day PQ Systems seminar
- assurance of support and upgrades that are critical to optimal job
Customers who renew before their plans expire pay only
$195 for their
next annual renewal fee, and those who want to take advantage of a two-year
plan will pay only $295 by renewing prior to their expiration date.