April 2001

Vol. 3, No. 4


Here's this month's issue of Quality eLine, a newsletter from PQ Systems, Inc. that provides industry news, case studies, quality tips, and information about software products and training services.

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New! SQCpack 2000: From start to finish, an easier way to analyze data
SQCpack 2000 is a 32-bit version of SQCpack that will make everything easier, when it comes to data analysis and charting, from importing data to selecting colors for sigma zones on control charts. The product is undergoing rigorous testing among a cadre of SQCpack customers, including those who had made suggestions about "must-do" features in the new release. For more, go to SQCpack_2000.htm.

 

 

Lab information and SPC: A perfect partnership
A unique partnership between a laboratory information management consulting company and PQ Systems brings automated quality assurance solutions and charting capability to lab operations. Analytical testing as well as research and development industries can improve ISO compliance efforts and more. Lab_info.htm to learn more. 

 

Quality Quiz: Another quiz from Professor Cleary--and last month's winners!
Winners of last month's quiz (and a copy of Quality Gamebox) are: Susan Harwood (Southern Technologies Corp.); Rand Meyer (Avery Dennison); Tom Mulholland (Allstate Tool & Die); John Showler (Gillette Machine & Tool Co.); and Mary Skryp (Uniqema). Congratulations! 

You will remember last month's quiz, in which Alonga Leesh collected data relating to customer satisfaction at Best Friends Pet Grooming. Unfortunately, in the process of measuring the tail wagging of one of her customers, Alonga was attacked by a small terrier and is recovering from a series of sutures to her ankle. We wish her a speedy recovery, and remind her to note the special cause in her data that the incident represents. Go to Quality_Quiz.htm.

Data in everyday life: The Consumer Price Index (CPI) reflects prices of goods and services that we all use, and thus it represents an important economic barometer. CHARTrunner shows how this critical index reflects the cost differential for important consumer goods such as housing, food, and apparel. Go to chartsyoucanuse.htm to see how the data looks when it is charted. 

Six Sigma and more: On not losing sight of the big picture
After a year of "Six Sigma and More," David Schwinn reminds us that working on the "parts" of Six Sigma should not preclude remembering the big picture--that of enhanced quality, stronger bottom line, and satisfied customers and employees. Go to sixsigmaandmore.htm.

 


Copyright 2001 by PQ Systems, Inc. All rights reserved.