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Download the free Cpk white paper "Cpk: Indispensable index or misleading measure?" from PQ SystemsCpk: Indispensable index or misleading measure?: Capability analysis is useful, enhancing communication between producer and customer and providing information about underlying processes. It is more than a simple statistical calculation, however. This white paper cautions that this analysis should be taken with clear understanding by both sides of the communication about the process. (10 pages)

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Request the free white paper Five Costly Mistakes Applying SPC (and how to avoid them) from PQ SystemsFive Costly Mistakes Applying SPC (and how to avoid them) summarizes the five most common mistakes that can occur when applying statistical process control (SPC). This white paper will provide ways to avoid making these mistakes, which could cost you wasteful scrap, valuable time, or an important customer. (12 pages)

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Request the free healthcare white paper Seven Traits of a Healthy Control Chart from PQ SystemsSeven Traits of a Healthy Control Chart provides an overview of seven attributes to consider when creating control charts in healthcare. These seven traits will help make chart analysis simpler so that you can make clear, data-based decisions. When choosing control charting software, you will want to use these seven traits as a guide. (11 pages)

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Download the free control chart white paper "Six SPC Charting Inefficiencies Solved" from PQ SystemsSix SPC Charting Problems Solved describes six time and money-wasting practices that can occur when companies implement statistical process control and provides tips on how to avoid them. You can keep your company’s SPC efforts running efficiently by following the tips described in this white paper. (6 pages)

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Download the free control chart white paper "Warning: Calibration isn’t enough (How to identify measurement problems)" from PQ SystemsWarning: Calibration isn’t enough (How to identify measurement problems) makes a compelling case for why organizations need to conduct measurement systems analysis (MSA) studies. This white paper will reveal how to uncover hidden problems in your measurement system by using bias, inconsistency, and other MSA charts. (10 pages)

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Download the free control chart white paper "Four steps to improving customer service" from PQ SystemsFour steps to improving customer service serves as a primer for improvement for a new generation. This white paper describes four quality improvement steps to providing better customer service. These four steps can help you maintain your customer’s loyalty and improve your overall business. (10 pages)

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