
Three Quality Data Traps
(and how to avoid them)
When technology makes things easier—as it always does—it
also comes with its own set of complexities. The development
and widespread use of the personal computer is no
exception. A computer can do in minutes what it used to take
hours or days to accomplish; revolutionizing the ways that
data is reported and at the same time creating greater expectations
about that data.
Before personal computers changed
everything, for example, weekly charts of accounts recievable
were done by hand. Employees rooted through file cabinets,
looked at invoices, and jotted figures on sheets of paper.
Next, they used graph paper, perhaps splurging on color felt
tip pens, to make rudimentary line charts. When the quality
manager presented charts at the monthly meeting, imagine
the sigh when the CEO asked the simple question “What
does that weekly chart look like by month?”

Enter the PC, designed to make data readily available. Add
quality analysis software, and the data is easily massaged. Or
is it?

Three Quality Data Traps (and how to avoid them) exposes three common data traps companies can easily fall into to when creating control charts. If you use software to create control charts, this white paper will explain how to avoid these potentially disastrous traps while realizing measurable improvements in any function of your organization.
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