A
teacher in Ocala, FL found how useful flow charts can be in teaching
math skills to students. After introducing the concept of long division
to her fourth graders, she gave them a set of problems to do and was
abashed by the barrage of questions that emerged as they worked. A chorus
of “What do I do next?” voices demonstrated clearly that
they had not absorbed the lesson that she had presented.
“Let’s do a flow chart of the process,” she finally
said to the class, and together they used this tool to show the steps
in solving long division problems. First, the flow chart was drawn on
a flip chart, but then the teacher made copies for each student to have
in his or her notebook.
The next time the class was presented with long division problems, they
worked quietly. At first, the teacher saw them flipping back and forth
to consult their flow charts. Ultimately, however, they were forging
ahead without the need to review the steps on the charts. They had learned
how to do long division, no longer relying on the teacher to help them
when they were stumped, but having the confidence to depend on their
own available resources. (These resources, it was clear, were finally
their own, rather than simply external support.)
It took a great deal of time for the teacher to draw the flow chart,
reduce it to notebook-size, and reproduce it for her students. When
DATAjogger software is available, teachers will be able to construct
the flow chart with the class, using the program and a projection system.
They could easily revise and “erase” as needed, until the
chart accurately reflected the long division process. Then the chart
could have been either printed or distributed electronically for each
student to have.
Below is a flow chart that demonstrates how easy it is to create a step-by-step
visual learning tool for long division (this story appears in Tools
and Techniques to Inspire Classroom Learning, by Barbara A. Cleary and
Sally J. Duncan. Milwaukee: ASQ Quality Press, 1997).

Got
stories?
Many of you have used the Process and Tools to improve classroom processes
and support learning. We’re opening Quality School Line to a series
of these stories, and invite you to send details of your experiences
with the improvement tools. If we use your story, we’ll send you
a copy of Alfie Kohn’s book, Punished by Rewards, a stimulating
discussion of the role of external and internal motivation in student
learning. All you need to do is describe how you’ve used a particular
tool, tell us a little about your school (its location, number of students,
and a little about its quality journey), and indicate your position
in the school. We can identify you and your school or not, as you prefer.
Your colleagues who are looking for concrete ways to apply these tools
will thank you!