Payment terms

U.S., Canada, and International payment terms for PQ Systems, Inc.

  1. For customers in the U.S. and Canada, payment terms are net 30 days and may be subject to credit approval.
  2. All prices are in U.S. dollars.
  3. Fees and prices are exclusive of tariffs, duties, and taxes imposed or levied by a government or governmental agency.
  4. For customers outside of the U.S. and Canada, pre-payment is required for all orders. To wire your payment, please contact PQ Systems, Inc. at 1-800-777-3020, by fax at 937-813-4701, or by e-mail at sales@pqsystems.com for our bank details.
  5. Acceptable forms of payment are check, EFT/ACH, wires, MasterCard, VISA, and American Express. Checks must be payable to "PQ Systems, Inc." and drawn on a U.S. bank in U.S. dollars. Payments made in any currency other than U.S. dollars and/or drawn on banks outside the U.S. will incur a 20% currency conversion and handling fee. This fee will be added to the invoice.
  6. Some orders may be subject to state and/or local sales or use tax. PQ Systems, Inc. reserves the right to correct tax rates and/or collect the sales or use tax required by law.
  7. Sales Tax Exempt organizations must provide a copy of the "Certificate of Exemption Status" at the time the order is placed.
  8. Prices and availability are subject to change without notice.
  9. PQ Systems software or products are shipped for use solely in accordance with the PQ Systems License Agreement and any conflicting terms set forth in the customer's purchase order are expressly rejected. If these terms are unacceptable, the customer must return the PQ Systems software within 30 days for a full refund.
  10. Single-user workstation software licenses purchased directly from PQ Systems, Inc. may be returned for any reason within 30 days of receipt for a full refund. Please contact us prior to any return for a return authorization number.
  11. PQ Systems, Inc. does not accept returns for software documentation, books, training materials, or software maintenance renewal orders.
  12. Whenever possible, PQ Systems, Inc. orders are shipped via UPS Ground. Express shipping is available for an additional charge by contacting PQ Systems, Inc. Shipping and handling charges are not included in the price of the products and are non-refundable.

Australia, New Zealand, and Asia payment terms for PQ Systems Pty. Ltd.

  1. For customers in Australia, payment terms are net 30 days and may be subject to credit approval. All prices are in Australian dollars and are exclusive of GST and shipping/handling charges. Invoice will show a 10% GST if shipped within Australia.
  2. For customers outside of Australia, pre-payment is required for all orders. To wire your payment, please contact PQ Systems Pty. Ltd. at +613 9770 1960, by fax at +613 9770 1995, or by e-mail at admin@pqsystems.com.au for our bank details.
  3. Acceptable forms of payment are cheque, telegraphic transfer in Australian dollars, MasterCard, and VISA. Cheques must be payable to "PQ Systems Pty. Ltd.". Payments made in any currency other than Australian dollars will incur a 20% currency conversion and handling fee. This fee will be added to the invoice.
  4. Shipping and handling charges apply to all orders and are non-refundable. These charges are not included in the price of the product. All orders are shipped via Toll Transport. Please contact PQ Systems Pty. Ltd. for quotes.
  5. Prices and availability are subject to change without notice.
  6. PQ Systems software or products are shipped for use solely in accordance with PQ Systems License Agreement and any conflicting terms set forth in the customer's purchase order are expressly rejected. If these terms are unacceptable, the customer must return the PQ Systems software within 30 days for a full refund.

Europe, Middle East, and Africa payment terms to PQ Systems Europe Ltd.

  1. For customers in the United Kingdom, payment terms are net 30 days and may be subject to credit approval. All prices are in Pounds Sterling and are exclusive of VAT, tariffs, duties, and taxes imposed or levied by a government or governmental agency. Invoice will show a 20% VAT as tax.
  2. For customers outside of the United Kingdom, pre-payment is required for all orders. To wire your payment, please contact PQ Systems Europe Ltd. at 0044 (0) 1704 871465 or by fax at 0044 (0) 1704 875189 for our bank details.
  3. Acceptable forms of payment are cheque, EFT/ACH, and wires. Cheques must be payable to “PQ Systems Europe Ltd.” Payments made in any currency other than Pounds Sterling will incur a 20% currency conversion and handling fee. This fee will be added to the invoice. 
  4. Shipping and handling charges apply to all orders and are non-refundable. These charges are not included in the price of the product. Please contact PQ Systems Europe Ltd. for quotes.
  5. Prices and availability are subject to change without notice.
  6. PQ Systems software or products are shipped for use solely in accordance with PQ Systems License Agreement and any conflicting terms set forth in the customer's purchase order are expressly rejected. If these terms are unacceptable, the customer must return the PQ Systems software within 30 days for a full refund.